White Horse Redlands

One year ago I bought a pen and I bought a tank for it too& below the on and off switch got loose so I stopped using it and 2 weeks ago I bought the same exact colored pen and I have never dropped it it’s still very clean I only used it for a short amount of time and then the same section around the band got loose but it completely had disassembled itself I brought it back to see what they can do about it considering it had only been used for a week. And had never been dropped I never damaged it in any way of myself considering I told him I had this problem with their merchandise before he told me it was just a random defective problem. So i bought the 2nd one.when my wires became exposed i just took it back and i was told there’s nothing he can do about it I had spent like $60 I believe my item came up to $55 because I got a bundle package and he said maybe you can just super glue it I said I don’t feel safe because the wires are completely exposed I wouldn’t trust it to be just super glued can you at least replacement item he said nope sorry we don’t have any type of guarantees on our merchandise so I will definitely never be shopping here again which sucks because it’s the only CBD shop in the area it was the same exact guy that sold it to me the first time and everything so I thought he would be more than accommodating considered I showed him I didn’t damage it anyway it was very clean there was no scratch marks or anything like that there was no wrongdoing in my part and literally all I got was I’m sorry we don’t have a guarantee of any sort and I can’t replace it at all maybe just super glue it that is the worst answer I have ever gotten from somebody especially after just spending that amount of money and it being a waste I highly wouldn’t recommend coming here both pens I bought one year apart had the same defect and that is completely ridiculous!!!!!!!!smh

When you can go to any business and they are able to answer questions before they are asked, you know they are professional! This is exactly what we found at Whitehorse! After just a few moments it was as though we all had been long time friends! I would highly recommend them to anyone that is looking for a “GREAT” product and from “GREAT” employees and owners!